Top 10 Lessons We've Learned About Planning Events Since the Pandemic

10/20/2023 11:11 PM
Minneapolis Convention Center May 26, 2023 | Photo by: Scott Amundson Photography | Used with approval by NAMI

1. Hybrid Events Are the Future

The integration of in-person and virtual elements has become essential. Hybrid events not only increase accessibility but also allow events to reach a broader audience, fostering inclusivity and engagement.


2. Health and Safety Protocols are Non-Negotiable

In the face of heightened viral outbreaks, enhanced hygiene measures, social distancing, and prudent mask mandates are an imperative. Prioritizing the health and safety of attendees not only ensures their well-being but also builds trust and confidence among participants. Every organized event should have policies established for the health and safety of all participants, including what to do if there is an illness outbreak of any kind or a high risk security situation.


3. Sustainability is a Priority

Event planners are focusing on reducing environmental impact. Sustainable practices, such as digital invitations, eco-friendly décor, local sourcing and leftover food donations to charity, are becoming standard, reflecting a growing awareness of the importance of environmental responsibility and support of our local communities.


4. Technology Enhances Engagement

Embracing technology has revolutionized attendee engagement, a critical factor in event success. Event management software, virtual platforms, and live streaming have become indispensable tools, creating interactive and immersive event experiences.


5. Flexibility and Adaptability Are Key

The ability to adapt to changing circumstances is crucial. Event planners must remain flexible, ready to pivot and adjust plans as needed. This agility ensures that events can proceed smoothly, even in unpredictable situations. Using an experienced professional event strategist is more critical now than ever before.


6. Emotional Connection Drives Success

Events that foster emotional connections leave a lasting impact. Prioritizing meaningful interactions, personalization, and creating memorable experiences are essential for building lasting relationships with attendees and participants. Memories are created by focusing on the five senses. What can you do to activate those five senses at your event?


7. Community and Collaboration Are Powerful

Building a sense of community among attendees and collaborators enhances the event experience. Encouraging networking, collaboration, and shared experiences fosters a strong sense of belonging and mutual support.


8. Continuous Learning Fuels Innovation

The event industry is continuously evolving. Event professionals must embrace lifelong learning, staying updated with the latest trends, technologies, and best practices to innovate and deliver exceptional experiences.


9. Data-Driven Decision Making

Analyzing data and attendee feedback is vital for improvement. Event planners are increasingly relying on data to make informed decisions, optimize event experiences, and tailor future events to meet attendees' expectations. As the saying goes, “Data is king”!


10. Agility in Crisis Management

Preparedness for unforeseen challenges is essential. Event planners must have robust crisis management plans in place, enabling them to respond swiftly and effectively to unexpected situations, ensuring the safety and satisfaction of all participants.

In conclusion, the events industry has come a long way since the onset of the pandemic. The lessons learned during this period have reshaped the way events are conceptualized, planned, and executed. Embracing digital technology, prioritizing health and safety, incorporating sustainability, enhancing audience engagement, and cultivating resilience are not just trends but enduring principles that will shape the future of events.


As we move forward, these lessons serve as guiding lights, illuminating a path toward more innovative, inclusive, and effective events. By building on these foundations, the events industry is poised to create experiences that inspire, connect, and transform lives, ushering in a new era of event excellence in the post-pandemic world.

Wendy Porter is the Owner/Chief Events Architect at Wendy Porter Events, LLCand a national award-winning event strategist.

She is also a Board Director and Vice Chair of Government Affairs at the National Live Events Coalition and is the Founder/President for the Live Events Coalition Minnesota.


The national Live Events Coalition was established in March 2020 in response to the Covid-19 pandemic and its devastating impact on the live events industry. LEC exists to provide advocacy, resources and a network that connects and supports all of the businesses, contractors and our workforce – the lifeblood of every event. During the pandemic, the LEC met with over 100 members of Congress, resulting in the passage of HB 3807, the “Relief for Restaurants and other Hard-Hit Small Businesses Act of 2022” by the US House of Representatives.

To learn more: http://www.liveeventscoalition.org


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Wendy Porter